Key Performance Indicators Masterclass

Workshop Overview

This workshop is a two days training course meant to improve the practical skills in working with KPIs and developing instruments like scorecards, dashboards and KPI documentation forms. The workshop gives insights to achieving winning key performance indicators. It gives a practical step-by-step methodology to rediscover your critical success factors and the underpinning winning key performance indicators. It will become clear how this could offer you a chance to leave a lasting legacy in your organisation.

This course is comprised of in 2 days; Day 1 will cover understanding KPI´s concept and application, making the right KPI selection, KPI´s in the organizations and context, KPI selection in given contexts. Day 2 will cover how to document and target KPI, data visualization, data gathering, KPI analysis levels, review and learning evaluation.

Key benefits of attending this workshop

  • UNDERSTAND the fundamentals of Performance Management and how to link Key Performance Indicators (KPIs) with organizational objectives
  • LEARN how to develop Key Performance Indicators that are the right fi t for your organisation
  • MANAGE Key Performance Indicators in the organisation and avoid any drawbacks
  • IDENTIFY and develop Key Performance Indicators (KPIs) to maximize organizational effectiveness
  • GAIN essential knowledge and skills that will help in setting the stage for the development of Key Performance Indicators (KPIs)
  • UNDERSTAND the difference between Key Performance Indicators (KPIs) and Key Result Areas (KRAs), and how they affect each other
  • IDENTIFY and DEVELOP Key Performance Indicators (KPIs) to maximize organisational effectiveness
  • GAIN essential knowledge and skills that will help in setting the stage for the development of Key Performance Indicators (KPIs)
  • MANAGE and deploy Key Performance Indicators ensuring post implementation follow-up
  • MONITOR and control KPIs
  • MASTER the critical drivers of Performance Management to ensure successful implementation in your organisation

Who Should Attend?

This workshop is suitable for all departments from cross-industries. This training is particularly recommended for...

  • HR Managers
  • HR Directors
  • Top Management
  • Senior Managers
  • Senior Executives

Why You Should Attend?

Organizations with best practice KPIs clearly understand which indicators are crucial for learning, focus on those, while filtering out less relevant external reporting indicators, and nurture a high performance culture.

In reality, a lot of organizations use KPI, but the term is too loosely defined and overused as a form of business performance measure. Very few organizations actually monitor their true KPIs as a lot of organizations, business leaders, corporate accountants and consultants did not explore what a KPI really is. As a result, there are people having difficulty in implementing KPI monitoring and measuring systems, mostly due to the selection of KPIs and having problems with the monitoring systems.

To successfully measure the performance of a business or organization, there is a need to identify and focus on the correct processes, therefore it is crucial to identify what causes success and how best to measure its performance.