Lean Excellence: The Root Cause Masterclass

Workshop Overview

What do you do when you have a problem at work? Do you jump straight in and treat the symptoms, or you stop to consider whether there’s actually a deeper problem that needs your attention? If you only fix the symptoms – what you see on the surface – the problem will almost certainly return, and need fixing over, and over again. However, if you look deeper to figure out what’s causing the problem, you can fi x the underlying systems and processes so that it goes away for good.

Root Cause Analysis (RCA) is a popular and often-used technique that helps people answer the question of why the problem occurred in the fi rst place. It seeks to identify the origin of a problem using specific set of steps, with associated tool, to fi nd the primary cause of the problem, so that you can determine what happened, determine why it happened and figure out what to do to reduce the likelihood that it will happen again.

When we speak about Lean, the core idea of it is to maximize value while minimizing waste. Generally, lean means creating more value with fewer resources. A lean organization understands customer value and focuses its key processes to continuously increase it. The ultimate goal is to provide perfect value to the customer through a perfect value creation process that has zero waste.

A popular misconception is that lean is suited only for manufacturing. Not True. Lean applies in every business and every process. It is not a tactic or a cost reduction program, but a way of thinking and acting for an entire organization.

To achieve continuous process improvement, your organization needs a proven method for uncovering the root cause or non-conformances. A root cause analysis can incorporate a wide range of quality methods that ultimately help identify what, how, and why an event occurred so that you can take the necessary steps to ensure that it does not repeat. With the intervening of lean in root cause analysis, you are likely ahead of the curve of producing what is needed, when it is needed. You will know the techniques, when successfully implemented, can help your organization reduce waste and improve efficiency.

Key benefits of attending this workshop

  • UNDERSTAND lean tools and methodologies
  • REDUCE cost in a more effective way
  • DEVELOP expertise based on a solid structural, conceptual and practical background
  • APPLY out-of-the-box thinking to tackle strategic, tactical and operational issues
  • REMOVE waste and unnecessary costs from the organisation
  • ENGAGE with our high-level faculty, international guest C-level facilitators
  • LEARN not only from the faculty, but also through the interaction and exchanges of experience between participants
  • WORK alongside experienced people from diverse backgrounds – and you can actively choose who you mix with by choosing different
  • IDENTIFY the root cause or causes of an issue so permanent solutions can be established
  • DEVELOP a problem solving culture by using a simple, logical and repeatable, step by step approach to problem solving
  • INCREASE their confidence and ability to address and solve problems
  • IDENTIFY and SOLVE the right problem the fi rst time
  • INCREASE in Productivity, Usable Space, Flexibility, Employee Morale / Safety and Customer Satisfaction
  • DECREASE in Lead times, Work in Process, Defects and Reworks, Inventory and Breakdowns and Changeover Times

Who Should Attend

This training promotes a shared standardized approach and soft skill tools which would enable any organization to solve problems permanently and continuously improve performance indicators. Anyone interested in acquiring or improving advanced problem-solving skills will benefit from this course including individuals responsible for continuous improvement, solving maintenance and reliability problems and preventing future occurrences of equipment and system failures. This includes:

  • Frontline Employees
  • Maintenance and Production Supervisors
  • Managers
  • Vice presidents
  • Company auditors
  • Planners

Why you should Attend?

The root cause analysis is the “evil at the bottom: that sets in motion the entire cause-and-effect chain causing the problems. Reaching to cause with fewer resources and minimized wastage is where lean is involved.

This 2-day intensive course will be filled with group discussions, exercises, and case studies that will lead you to be able to apply the appropriate technique and tools to address a specific c problem. You’ll be able to find out the underlying cause of an incident know what is the problem, why did it happen, and what will be done to prevent it from happening again, with minimized wastage and least resources.